Shipping Information

We make every effort to ship your order as quickly as possible. Please allow 3-7 business days for delivery of items bought from www.beadedjewels.biz  and shipped in the US. Custom design orders will be shipped after final customer approval of the order and complete payment has been received by Beaded Jewels. Items ordered together are shipped together. We will notify you if any item cannot be shipped within 30 days. All orders are shipped via Priority Mail  with delivery confirmation (tracking no).  Next day Orders are shipped with  Express Priority with delivery confirmation (track no.) please add shipping option to your cart at checkout. You will be charged the express fee plus regular shipping for Express Priority. Beaded Jewels pays the cost of insurance on orders $100.00 and up as a service to the customer. Office hours - Monday-Saturday 9am to 5pm MST. Only Website Orders taken before 2.00pm will be sent out sameday after 2.00pm sent out nextday    Next Day is Not available Internationally.


Returns, Exchanges & Repairs

Beaded Jewels offers a 100% customer satisfaction guarantee with all purchased jewelry.

We do not accept goods returned to  Beaded Jewels except in the following circumstances:   We accept goods returned  that have been un-opened and unused - within 7 working days. We only accept returns from the original buyer.  We cannot accept goods back that have been used or opened.  If you have received the wrong goods, we will make sure that you receive the correct goods at no extra cost, and will bear all costs for the return of the products.  In the unlikely event that your goods are faulty please contact us within 7 days of receipt.  No Returns will be accepted without Prior Authorization- You, the original buyer must contact us, and we must agree to accept it. Returns arriving without prior Authorization will be refused.   All returns should be made within 7 days following after the date of delivery and be sent back to us by Recorded Delivery, or a Certified Delivery method requiring our signature upon receipt of goods.  All returns to be made to - Returns Department  Please contact beadedjewels@beadedjewels.biz to arrange this  If you wish to return goods to Beaded Jewels.  For our full postal address please email us requesting it at:  beadedjewels@beadedjewels.biz  Telephone: 406-241-4502 office hours Monday-Saturday 9am -5pm MST. This does not affect your statutory rights as a consumer.   We will refund the value of the goods on receipt of them, we advise you to send them registered/recorded so that there is evidence of postage if the goods do not turn up. Please enclose a copy of your original invoice.  Please note that all prices on our site are quoted in US Dollars.  Reasonable allowance (re: delivery) should be made for orders made over the weekend and during National Holidays.

REPAIRS
If your jewelry purchase needs repair within one year of receipt, it will be fixed at no charge provided there are no parts missing and the item has not been damaged by the recipient. If any stones need to be replaced there will be a charge for missing materials. There is no charge for labor but there will be a slight charge for shipping.  For repairs after one year there will be a charge for any missing materials and labor plus shipping. Any fee for shortening, lengthening or changing a design will be based on the number of strands and time involved and should be requested in advance.

WRONG SIZE ORDERD
For Items that have more the one size options listed on website. If you have mistakenly orderd the wrong size please contact us as soon as possible at beadedjewels@beadedjewels.biz for mailing address. It is advisable to send your order back to us with priority, insurance and tracking no. We will not charge you for the labor, but will ask that you pay the cost of shipping the order back to you with priority, insurance and tracking no.


Other Policies

CUSTOMER SUPPORT
Please contact  beadedjewels@beadedjewels.biz or call  1- 406-241-4502

COMPLAINTS PROCEDURE 
We endeavour to respond to any complaint within 5 working days.  It is the aim of Beaded Jewels to resolve complaints within 7 working days.  We will keep you informed throughout the whole process of your complaint.  All complaints can be registered in the first instance by emailing us at:  beadedjewels@beadedjewels.biz 

PAYMENT
Beaded Jewels will take payment via on-line sales using Paypal and Credit Card, cards accepted are: Visa, Mastercard, Discover. Credit verified orders will be confirmed by email. Unverified orders will be notified by email.  We reserve the right to refuse any order.  
SECURITY 
All transactions are cleared through Paypal using a secure socket layer. 128 bit SSL is used. Credit card details will only be requested within this secure area.

PAYMENT ON CUSTOM DESIGN ORDER

We request full payment of estimated order under $100.00, 50% nonrefundable security downpayment on all orders $100.00 and up by Paypal (no account needed). We request a 50% nonrefundable security downpayment per money order on all orders estimated over $200.00 after the customer is satisfied with the designs which can be changed up to a maximum of three times. For orders estimated under $200.00 we accept paypal. ( No account at paypal needed, we also accept all major credit cards over paypal
THANK YOU


LAYAWAY/SECURITY DOWN PAYMENT
At this time Beaded Jewels is not able to offer a Layaway option. However on orders placed $100 and up we now exept a nonrefundable security down payment of 50% of total order order by personal request made to beadedjewels@beadedjewels.biz under Subject " Nonrefundable Security Downpayment". We can secure your order for a maximum of 21 days. No reminders will be send!

ADDITIONAL INFORMATION

I encourage you to shop with confidence at my online boutique, I have  so many happy repeat customers who, have commended me for my products and customer service. Please do read my customer tesimionies page. My goal is to always provide you with an enjoyable shopping customer service and shopping  experience! 100 % Customer Satisfaction is guaranteed at Beaded Jewels.


BEADED JEWELS GIFT CERTIFICATES
Terms of Use:

Beaded Jewels Gift Certificates are non-refundable and cannot be redeemed for cash.
These gift certificates can be applied toward your total purchases at Beaded Jewels www.beadedjewels.biz  Any remaining balance can be used for future purchases. Gift Certificates are valid for one year from date issued and may not be used with any other offer. If the balance in your cart order exceeds the value of the gift certificate you may pay the remaining balance with Visa, MasterCard, Discover, or PayPal. We are not responsible for lost or stolen gift certificates.
These gift certificates are valid for Beaded Jewelry products only
Terms and Conditions of Beaded Jewels
LEXI BUTLER
OWNER OF BEADED JEWELS
Last updated 8/4/2010
100% Customer Satisfaction is guarantied with Beaded Jewels
406-241-4502 Mo-Sa 9am-5pm MST
Welcome to Beaded Jewels the online boutique  where you will find exquisite Collection of Unique, Handcrafted Beaded,Trendy Woven and Wire-Wrapped  Jewelry & Accessories. One of a Kind  Affordable Custom Made Designs  for all occasions created for you by US Jewelry Designer & Beading Artist Lexi Butler. When you buy our one of a kind creations you will not be just spending your money, but investing it in somthing worthwhile to treasure for a long time.

Enjoy your visit at Beaded Jewels!

Credit and debit cards accepted through PayPal
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Certified Jewelry Designer & Beading Artist Lexi Butler
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